Our
Policies
Our Policies
Appointment Booking:
Clients must book appointments in advance and provide accurate information about their required services.
A credit card may be required to secure an appointment.
Cancellation Policy:
Clients must provide a minimum of 24 hours notice for cancellations.
Failure to cancel within the required time or a no-show will result in a charge of 20% of the service fee.
In case of emergencies, don’t hesitate to contact us as soon as possible to reschedule or cancel your appointment.
Arrival Time:
Clients are advised to arrive 5-10 minutes before their scheduled appointment time.
Late arrivals may result in a shortened appointment time or rescheduling of the appointment.
Health Considerations:
Clients must inform the spa of any medical conditions, allergies, or medications that may affect the treatment or the client’s health.
The Queen Eyebrows Threading & Spa reserves the right to refuse service if it is deemed unsafe or potentially harmful to the client.
Payment:
20% of the payment is due up front and the rest at the end of the appointment.
The Queen Eyebrows Threading & Spa accepts cash, credit cards, and gift certificates.
Satisfaction Guarantee:
The Queen Eyebrows Threading & Spa guarantees client satisfaction with its services.
If a client is not satisfied with their service, they should inform us immediately so that the issue can be resolved.